Community Guidelines

Holes should not be drilled in your apartment without our prior written consent, nor should any nails, hooks, or screws be used on any floors, doors, windows, tub, shower, appliances, or fixtures in the apartment.

Nothing should be fastened to the floors, doors, windows, walls, appliances, or fixtures in the apartment, the exterior walls, or porches of the buildings.

Please refrain from hanging signs, advertisements, or notices on the outside or inside of any apartment or building.

Locks on the doors leading to the apartment should not be altered without our consent. We must have a key to every lock at all times, and every lock must be compatible with the master key system for the building.

Balconies and patios may be used only for lawn furniture,plants, etc. No grills are allowed to be used or stored on your patio or balcony at any time. Using your patio or balcony as a storage area is not permitted.

Additionally, no towels, rags, rugs, laundry, or other items should be hung from any balcony or terrace, nor should anything be thrown or dropped from the windows, balcony, or terrace.

The Colony provides you with vertical and mini-blinds on your windows. In order to prevent any damage to these, be sure the blinds are in an open position before pulling them across the window.

Common areas, sidewalks, entrances, lobbies, hallways, elevators, or stairways of the community should not be used for any purpose other than entry and exit. Please do not place or store furniture, equipment, or personal articles in any common areas for any period of time. We may remove any such items at any time, at your expense, including any storage costs.

All equipment located in your apartment or community should be used in a reasonable and careful manner. Equipment includes such things as toilets, sinks, electrical, plumbing, heating, ventilating, air conditioning, building access system, elevators, appliances, or other facilities. If you or your family, guests, or visitors use any equipment in a manner that causes damage to the equipment, you could be held responsible for the costs of repairing or replacing it.

If your community has a pool, for your safety, please obey all pool rules and regulations.

Games, sports, and other recreational activities are permitted only in designated areas. All rules and regulations must be obeyed including the days and hours that recreational facilities may be used.

We may at any time discontinue any recreational services or close down facilities either temporarily or permanently.

Items which weigh more than we determine is reasonable for the floor loading of the apartment are not permitted. You must check with us before bringing heavy items (i.e., waterbeds, safes, etc.) into the apartment.

 $60.00 installation charge for changing a front door lock.    $20.00 charge for changing a mailbox lock.   $10.00  per keys needed.   $100.00  for adding additional lock, if able to.

During office hours, keys are available at the leasing office at no charge. After office hours, residents should call the 24-hour service number to have the on-call maintenance person open the apartment for them. There is a $50.00 fee for lock-outs after hours.

Please keep in mind we may remove any vehicle at the owner’s expense if it appears abandoned, inoperable, does not display an inspection sticker and/or license plates, or the inspection and/or registration is expired.

We apologize, but due to local water restrictions and hazardous substance ordinances, we cannot allow residents or their guests to work on their vehicles in the community parking areas. Vehicles may be washed only in designated areas. If there is no designated area, then washing vehicles is not allowed.

All residents, their family, and guests should conduct themselves in a manner that will not disturb their neighbors or community staff. Noise, odors, or any other actions that cause a disturbance are not permitted. Please do not interfere with the rights, comforts, or convenience of other residents or community staff.

Remember you are responsible for the conduct of your family, friends, guests, and anyone you invite into the community.

We will make reasonable efforts to stop neighbors from disturbing your peace, but we cannot be responsible for controlling their actions. If you are seriously disturbed by activities at your neighbor’s apartment, please call the police.

Cats are welcome at your community. A Pet Agreement is required for all cats and additional fees apply. Any violation of pet rules and regulations can result in charges to your account, loss of cat privileges, or eviction. See restrictions below.

Number of Cats
Two maximum.

Pet Friendly Areas
Cats may be restricted to certain buildings and/or floor levels within the community.

Exception for Service Animals or Assistance Animals for Disabled
Service animals or other assistance animals for disabled residents will always be permitted with verification that the resident qualifies as disabled and requires the animal in order to have equal opportunity to use and enjoy the apartment and community. A Pet Addendum will be required; however, all fees, deposits, and renters’ insurance requirements specific to the animal will be waived. Rules and regulations will apply to the animal.

No "visiting" pets are allowed.

Pet Rules and Regulations

  1. Cats must be licensed and immunized in accordance with applicable regulations.
  2. Cats must be indoors only. Only domestic breeds are allowed.
  3. Cats must not be left alone, at any time, outside the apartment. Animal control will be called to remove any cats left unattended within the community.
  4. You may not keep your cat on the balconies or patios unattended at any time.
  5. No cats are allowed in the swimming pool areas, other apartments, laundry rooms, offices, clubrooms, or other recreational facilities, except as required by applicable laws related to service animals or other assistance animals.
  6. Cats must be housebroken. Cats must be spayed or neutered, and no offspring are allowed.
  7. You will not allow any cat to become a nuisance or danger to other residents, which includes, but is not limited to, biting or whining.
  8. You are responsible for any extermination fees incurred as a result of keeping a cat in the apartment.

We may change any of the above Pet Rules and Regulations after thirty (30) days’ notice.

Recycling bins for metal, paper, and plastic are available by the dumpsters throughout the property.

Please do not bring anything into your apartment or the community that increases the risk of fire. Things that could cause an increased risk of fire include flammable oils, fluids, propane, benzene, gasoline, kerosene, or other hazardous materials.

Satellite dishes one meter or less in size are permitted upon your signing a Lease Addendum – Satellite Antenna and Dishes.

Prior to installation of a satellite dish, a completed Satellite Dish Addendum, a $100 refundable security deposit, and proof of renters' insurance must be provided.

Adding Value to your SmartCard

Hours to add money are daily from  5:30 am - 10:00  pm

- Insert SmartCard into the Cash Service Center, with the chip facing up towards the machine.
- The balance on your card will show on the electronic display.
- To add value on to your card, with the card already in the Cash Service Center, insert $5, $10, or $20 into the bill acceptor.
- Wait for the card to be updated and remove the card.
- The machine on the right accepts credit/debit cards in the amounts of $10, $20, $30 or $40.

Use in Laundry Machine

- The price of the cycle is displayed on the electronic display.
- To start the machine, insert SmartCard into the card-reader slot with the chip facing up towards the machine.
- Select the cycle desired. The length of the cycle will be displayed after the machine has started.
- After your cycle selection, wait until the machine starts and the display on the machine says to “Pull Card.”

General Care of SmartCard

- Store card in a safe place away from magnetic fields such as microwaves, computers, other credit cards, and electronic equipment.
- Do not bend.
- Do not insert card in anything but the laundry machines and the Cash Service Center.
- The information may be erased if inserted in any other card reader.
- Keep card and chip clean from any grease, film, or laundry soap.
- Keep card and chip dry and free from scratches.
- Do not put wet clothes on the SmartCard readers.

Stop by the leasing office during normal business hours if you have any questions regarding your SmartCard.

We have contracted a company called BrightView for snow and ice removal operations. Please adhere to the following guidelines related to snow removal:

- All communications regarding snow removal operations should be directed to our Leasing Office (e.g., if plowing or sidewalk clearing has not occurred in your section of the community). If the office is closed due to inclement weather, please leave a voicemail message, as they are monitored and responded to! BrightView has been instructed to only communicate with Community Managers.

- BrightView will begin snow removal operations after two (2) inches of snow has accumulated on paved surfaces or at the discretion of the community.

- Parking spaces will be truck bladed to the extent that parked vehicles permit (at least three unoccupied parking spaces in a row) during the original plowing service. Roadways will be plowed curb to curb, or as close to the curb, as the roadway allows.

- BrightView snowplow operators will attempt to push the snow off the roadway in smooth, continuous passes with the blades angled toward the road to not create large drifts of snow in front of parked cars; however, the contractor is not responsible for removing snow from behind/around cars after the snow removal service. This will inevitably occur each time the truck plows snow from the street, but BrightView has been cautioned to avoid this as much as possible.

- After the snow has been removed, BrightView will use rock salt on the drivelanes and parking areas and ice melt for the sidewalks.

- Snow should never be shoveled onto streets, sidewalks, or other parking spaces. BrightView is not responsible for the removal of snow piled by residents in these areas. When shoveling or blowing snow, please place it onto grass-covered common areas. Visit the Leasing Office to borrow a spare shovel if needed.

- If you are essential personnel or are required to be available for work, please make private arrangements or park on a public or adjacent street.

- Snow removal and ice melt will not be applied to your patio area during winter months by BrightView of the community. Under the provisions of your lease, it is your responsibility to keep your apartment in a clean, orderly, and safe condition. This includes the patio area. Failure to do so will be at your own risk.

All trash should be placed in plastic bags and disposed of in the appropriate waste containers. Bulk items should never be disposed of outside of waste enclosures or left on community grounds. Please do not place any trash in halls, stairways, balconies, or laundry rooms. A $15.00 fee will be assessed for garbage removal.

We encourage everyone to recycle. There are special recycling containers located at various locations on the property.